Dhaka111 Terms and Conditions — Read before using

1General Terms and Conditions

These Terms and Conditions constitute a legal agreement between the Dhaka111 platform and its users. It is your responsibility to read these terms carefully before using the Dhaka111 website, mobile site, or any associated services.

Dhaka111 reserves the right to change, revise, or update these Terms and Conditions at any time. Continued use of the platform after changes means you have accepted the new terms. We recommend visiting this page regularly.

• These Terms and Conditions are governed by the applicable laws of Bangladesh.
• Dhaka111 is an entertainment gaming platform committed to responsible gaming.
• In case of any dispute, Dhaka111's decision shall be final.
• These Terms and Conditions are available in both English and Bengali; in case of dispute, the Bengali version shall prevail.

2Account Register

To open an account with Dhaka111, you must provide accurate and complete information. Accounts created with false information will be terminated, and any balance may be forfeited.

Each person can create only one account. If one person operates multiple accounts, Dhaka111 reserves the right to close all accounts and forfeit all balances.

• During registration, you must provide your correct name, date of birth, and contact information.
• You are fully responsible for keeping your account password secure.
• Transferring or sharing your account with another person is prohibited.
• If you notice suspicious activity on your account, inform our support team immediately.
• You may be required to submit identity verification documents within 30 days of registration.

3Age Verification

Gaming on Dhaka111 is available only to users aged 18 or older. Keeping minors away from gaming is one of our highest priorities. You must confirm your age during registration.

Dhaka111 may request a national ID, passport, or birth certificate at any time to verify your age. Failure to submit documents may result in temporary account suspension.

• Accounts opened by anyone under 18 years old will be immediately cancelled.
• Minors' accounts will be blocked upon request from parents or guardians.
• Providing false information about age is a serious breach of these Terms and Conditions.

4Deposits & Payments

You can deposit on Dhaka111 using mobile banking and bank transfers. Deposits typically appear in your account within minutes. If there is a delay due to technical issues, please contact our support team.

All deposits must be made from your own account or payment method. Transfers through third parties are prohibited and such transactions may be cancelled.

• There are no hidden charges on deposits — what you send is what gets credited to your account.
• Keep a reference number for each deposit.
• Funds sent to an incorrect account number may not be recoverable.

5Withdrawal Policy

To withdraw from Dhaka111, your account must complete full verification. Withdrawal requests will not be processed unless you complete the KYC (Know Your Customer) process. This is for your security.

Withdrawal requests are typically processed within 5–15 minutes. However, during verification or high traffic periods, it may take up to 24 hours.

• Withdrawals can only be made to your own bank or mobile banking account.
• Minimum withdrawal amount is 500 BDT.
• Winnings from bonuses must meet wagering requirements before withdrawal.
• You can submit multiple withdrawal requests on the same day, but maximum limits apply.
• Withdrawals may be temporarily delayed in cases of suspicious activity.

6Bonuses & Promotions

Dhaka111 offers various bonuses and promotional offers — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own terms, detailed on the offer page.

The most important aspect of bonuses is the wagering requirement. For example, if the wagering is 30x and you receive a 1,000 BDT bonus, you must bet 30,000 BDT before you can withdraw.

• A bonus can only be claimed once, unless stated otherwise.
• You cannot withdraw directly from your bonus balance.
• If not used before the bonus expiration date, it will be automatically forfeited.
• Some games may not count toward bonus wagering requirements.
• Dhaka111 reserves the right to modify or cancel any promotion.

7Responsible Gaming

Dhaka111 is firmly committed to responsible gaming. Gaming is for entertainment, not financial stress. We encourage players to set their own limits and maintain healthy gaming habits.

Our platform has protective measures including deposit limits, session time limits, self-exclusion, and cooling-off periods. For more details, visit our Responsible Gaming page.

• If you notice signs of gaming addiction, activate self-exclusion immediately.
• Set daily, weekly, and monthly deposit limits for yourself.
• Never play games with borrowed money.
• Gaming is not a profession or guaranteed source of income.

8Prohibited Activities

To maintain a healthy environment on the Dhaka111 platform, certain activities are strictly prohibited. Violating these prohibitions will result in account termination and forfeiture of all balances.

• Misuse of the bonus system or claiming bonuses through multiple accounts.
• Using software or any technology to influence game outcomes.
• Using the platform for money laundering or illegal transactions.
• Hacking, phishing, or any other cyber criminal activity.
• Harassment or fraud involving other players.
• Transactions using third-party payment accounts.

9Account Closure & Suspension

Dhaka111 reserves the right to investigate, suspend, or close any account — especially for breach of terms, suspected fraud, or legal reasons. Notice will be given whenever possible before account closure.

You can close your account anytime if you wish. In that case, contact our support team. You will have the opportunity to withdraw any valid balance before account closure.

• If your account is closed due to violation of terms, your balance may be forfeited.
• If you close your account yourself, you will receive any valid balance back.
• If self-exclusion is active, you cannot reactivate your account before the specified period expires.

10Changes & Updates

Dhaka111 reserves the right to update these Terms and Conditions at any time. Important changes will be communicated via email or platform notification. Continued use of the platform after changes means you have accepted the new terms.

For any questions or clarification, please contact our support team. We are always ready to help.